Refund policy
Last updated 12 November 2026
You can get your money back within 14 days of buying the course, for any reason.
How to ask
Write to hello@loudandclear.school from the email address you paid with, or reply to your welcome email. Say that you want a refund. You don't have to give a reason.
What happens next
- We answer within three business days, and we start your refund when we answer.
- You get the full amount back, including any tax you paid, on the card or payment method you used.
- Your access to the course closes when the refund is started.
How long the money takes
Payments for the course are handled by Link, a Stripe company, which is the seller of record. They send the refund, so the time it takes to reach you is set by them and by your bank, not by us. It is usually five to ten business days after we start it, and it appears on your statement under the same name as the charge.
After 14 days
After 14 days we don't offer refunds, except where the law in your country gives you that right. If something is broken, or you were charged twice, write to us at any time and we will put it right.